Warranties and Returns

WARRANTIES AND RETURNS

We happily accept returns on faulty items. If a fault did occur we will exchange, offer a store credit, or refund.

We guarantee our beds for the purpose for which they are made - sleeping, daydreaming, sulking, recuperating. Unfortunately humping, chewing, and ripping apart voids all warranties.

Change of mind items can be returned for a store credit as long as the item is in top shape when we receive it. Item must be received by us within 14 days to receive a credit. We must be notified of faults in writing within 48 hours of receiving your order.

Note: All returned products must be in its original packaging with all included materials, and be free of dog hair, odour (including smoke), damage or signs of usage.

This returns policy is in addtion to your consumer rights under Australian law.

Please contact us on (07) 3899 0143, or customerservice@henryhottie.com for details of return shipment.